Shipping policy

We deliver across the whole of the United Kingdom, including England, Scotland, Wales, Northern Ireland, the Scottish Highlands and the islands. We do not currently deliver outside the UK.

All orders are packed and dispatched by us and sent with a delivery service. You will receive a shipping confirmation by email with tracking details.

Standard delivery is free on all orders, with no minimum spend. No delivery fees are added at checkout.

We process orders within 1–2 business days after payment is authorised. Business days are Monday to Friday, excluding UK bank holidays.

Orders placed before 5:00 PM (UK time) on a business day usually start processing that day. Orders placed later, at weekends or on bank holidays start on the next business day. If we are very busy and there is a significant delay, we will email you.

• Processing: 1–2 business days
• Delivery after dispatch: 3–6 business days
• Total estimated time: 4–8 business days

These are estimates and may be affected by weather, carrier delays, busy periods or other events outside our control. Unless we agree otherwise, we will deliver your order no later than 30 days after you place it.

When your order is dispatched, we email you a shipping confirmation with tracking details. See our Order Status page for help.

Please check your delivery address at checkout. If you spot a mistake after ordering, contact us straight away and we will try to update it before dispatch. We cannot be responsible for delays, lost parcels or extra delivery costs caused by an incorrect or incomplete address.

Your order is at our risk until it is delivered to you. If a parcel is lost, arrives damaged or looks mishandled, contact us within 7 days of delivery where you can, ideally with photos. We will investigate with the carrier and arrange a replacement or refund. This does not affect your legal rights.

Contact us about shipping or your order.